Please wait. Working. Please wait. Working.We are a Sector Partner of Purple Tuesday, and a Founding Member of Purple Tuesday 365. We are fully committed to improving the customer experience for disabled guests 365 days a year.
Our Changing Places toilet includes an adjustable adult-sized hoist system, space for up to three people, a non-slip floor. You can find this situated in our East Toilets which are located down the corridor next to the Everyman Cinema.
For your safety, we are continuing with our enhanced cleaning regimes, so these facilities will be cleaned and sanitised after each use.
Trinity Leeds has partnered with AccessAble and Colostomy UK to provide stoma-friendly toilet facilities in east toilets. We have added Hooks, Shelves, Mirrors to support our Guests who require the additional support.
Trinity Leeds has two all-gender toilets in the east.
Let’s go shopping! We have several wheelchairs and self-drive scooters you can borrow. Just make sure you bring along 2 pieces of ID, one with your home address on dated within the last 3 months.
You’ll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We have 14 disabled parking spaces, located on 2a.
Note: Wheelchairs and scooters are subject to availability. If you’d like more info, call our Guest Services on 0113 394 2415 or email us on info@trinityleeds.com. AccessAble has detailed accessibility information about Trinity Leeds Shopping Centre.
Trinity Leeds have partnered with local charity, Leeds Autism Services back in 2020, to make Quiet Hour a reality in our shopping centre.
Quiet hour is every Tuesday 0900 - 11:00.
Getting involved with Quiet Hour is easy. Do what you can to make your space more accessible and calming for customers. This usually involves the following but is not limited to:
SignLive is a Video Relay Service that allows our deaf and hard of hearing guests to connect with an online BSL Interpreter during opening hours. The BSL interpreter will talk to the member of staff you would like to connect with and sign their responses to you. The service can be accessed by scanning our SignLive QR code at the Guest Services Lounge. You can also access SignLive via the app or a web browser. Please ask a member of staff if you’d like to use SignLive.
Watch our video here Trinity Leeds X SignLive or visit www.signlive.co.uk/login for more information.
The Guest Services Team positioned on the first floor provide free Hidden Disability Lanyards to Guests requiring additional assistance whilst visiting the centre, our stores and restaurants.
Trinity Leeds offers a warm welcome to all our guests and it’s important to us that everyone can enjoy the shopping, dining and leisure available. For some children and adults, who have hidden disabilities, this can be more challenging. That’s why we’ve introduced four sensory backpacks which are available to hire free of charge from our Guest Services Lounge.
These sensory backpacks are particularly suitable for our autistic guests and are packed full of items to assist children and adults. They include:
We will be asking users of the sensory backpacks to return them after use to our Guest Services Lounge.
If you'd like to find out more details in advance of your visit, or for further terms of use, please contact our Guest Services team on 0113 394 2415 or by emailing info@trinityleeds.com.
