Fraser Hart | Branch Manager

Job title: Branch Manager 

Store: Fraser Hart, Trinity Leeds 

Application process: Send CV to careers@fraserhart.co.uk

When it comes to running a Fraser Hart store, the company looks for people who will use a variety of leadership skills to drive sales, achieve KPI’s and ultimately maximise store performance. The successful Branch Manager for the Leeds store must have a track record of demonstrating clear leadership to develop a passionate and dedicated high-performing team who will provide world class luxury shopping experiences to clients.  

They’ll be fully accountable for planning and directing the day-to-day operational and commercial activity in their store while adhering to all company standards, policies and procedures. 

They’ll be a passionate leader who will naturally bring core values to life to create a positive culture in their store; they’ll create a respectful, caring and trusting environment, encourage teamworking, and support, coach and empower their team to maximise their potential and develop and grow in their roles.

If you have 5 years’ experience at senior management level in a busy and competitive retail environment along with the ability to achieve results and deliver excellent performance whilst balancing the needs and wellbeing of your team, Feaser Hart has an exciting opportunity for you.

About You 

• Passionate about inspiring and motivating the team to deliver outstanding experiences to clients 
• Fascinated by Fraser Hart products and have a love for all things jewellery, diamonds, and watches
• A great communicator with excellent interpersonal skills and a genuine interest in interacting with others  
• Open minded and proactively looks for solutions
• Self-motivated and driven to achieve great results
• Calm and approachable even under pressure
• Demonstrate professionalism at all times 
• Take ownership in everything you do

The Role

• Managing sales and service 
• Lead by example to inspire and motivate the team to provide world class shopping experiences for clients
• Challenge and motivate the team to consistently achieve personal and store sales targets 
• Implement visual merchandising to ensure displays are attractive and commercial 
• Commercial and entrepreneurial spirit to maximise sales opportunities and drive business performance 

Managing the operation 

• Consistently implement all processes, practices and procedures to operate the store effectively 
• Take overall responsibility for stock management, store administration, health and safety and security 
• Take overall responsibility for staff scheduling to ensure the right people are in the right places 
• Fully understand all systems processes to operate a store effectively

Managing people 

• Role model core values (passion, teamwork, respect and trust, positivity, love learning) to influence the store culture
• Attract and recruit the best people for your store team
• Create an atmosphere where guiding and motivating the team to success is at the core of everything you do
• Train, develop and give feedback to the team to help them to become the best that they can be
• Recognise talent and develop and nurture the team to fulfil the future needs of the store and business
• Proactively manage team performance

Benefits

When you join Fraser Hart, you'll everything you need to get off to a great start; a full induction, an excellent 12-week management induction training programme and other development opportunities during your first few months.

Fraser Hart values teams for always going the extra mile and reward this with great benefits, including: 

• Commission scheme based on sales performance 
• A generous discount scheme for you, your family, and friends 
• 20 days holidays rising to 25 after 7 years’ service
• Refer a candidate scheme
• Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
• Bike to work scheme
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year through our Have Fun Be Well programme

The Anthony Nicholas Group is an equal opportunities employer